lampehuset.no - One of Norway's largest lighting chain stores
- 45 Number of physical stores
- 278 Turnover (MNOK)
- 332 Employees
- 1 710 Products in the online store
We have delivered an online store, intranet and a number of business-critical systems to Lampehuset. The focus on the lighting trade, good product information and a well-functioning technical solution has been important in the solution. Close integration with Lampehuset's other IT systems provides a seamless experience for both end customers and internally at Lampehuset.
What we have delivered to Lampehuset
- Business development in the form of consulting services. Strategy for communication, payment, logistics, integrations and workflow.
- Design and consulting on communication.
- Technical project management and coordination of all third parties in the project.
- Amazon Web Services Operations Services.
- Technical development of online store solution and all necessary integrations.
- Support and continuous monitoring of the solution, practical and overall.
Nets payment solutions are optimized for all platforms - desktop, mobile and tablet - and can handle all currencies. This allows you to offer good service to customers from all over the world. All Nets' solutions are user-friendly, scalable and PCI certified.
We have delivered several integrations to Nets, including the ability to store card information.
More information: www.nets.eu
Bring is Norway's most used shipping provider from online stores. We can offer different integrations towards Bring depending on the needs of our customers.
- "Simple" shipping model with fixed shipping rates and check for valid delivery methods depending on the place of delivery.
- Full integration with Bring's "Shipping guide" service where interfaces and usage can be customized for each project.
- Full handling of tracking and communication / notification to the customer.
- We can offer Bring as a delivery method via logistics solutions such as Logistra Cargonizer or Consignor.
More info: bring.no
Athena - Retail store dataSVG
Athena is a software solution for retail chains that want increased profits, as well as overview and control of operations.
The system has a good web service interface that makes the solution work well in combination with online store solutions (B2C and B2B). Our integration with Athena covers:
- Products including details such as PDF documentation and customer-specific fields
- Price and inventory spreads. Also customer-specific prices directly on the web.
- Requisition Management (B2B)
- Invoice copies / payment information.
For more information, see norbits.no
- Customer club and E-marketing
Campaign monitor - newsletterSVG
One of the most complete and most used tools in the market for sending newsletters.
- Very user friendly UI
- Professional tools, full control on customer , lists, design templates and sending of newsletters.
- Flexible payment schedule.
- Very good statistics after the newsletters are sendt.
- Personalized newsletters based on integration with online store and ERP
- Registration forms can be integrated into all parts of the online store / solution.
- Custom fields are integrated and makes it possible to segment newsletters based on customer behavior, interests and wishes.
More info: www.campaignmonitor.com
- Sales and customer follow-up
LiveChat - direct customer communicationSVG
One of the market's most used solution for direct communication with customers via chat.
Flexible solution where x number of customer consultants can assist customers as needed. Chat online, leave customers a message when you are unavailable. Good back-end solution for chat management and control.
Interfaces can be customized in detail and management is available on the web and via the App on mobile.
More info: www.livechatinc.com
- Social mediaSVG
Facebook is one of the most important communication- and marketing channels for a lot of online stores. We offer a wide variety of integrations and automations towards Facebook:
- Login / authentication with Facebook accounts. Makes it easy the clients to create an account and stay logged into your store.
- Content sharing
- Ability to "like" pages, products etc.
- Display various Facebook content feeds on your site
- We deliver tailored applications that interact with the Facebook API for clients that require that.
- Detailes tracking of traffic, goals and conversions with Facebook pixels and Google Analytics.
More info: facebook.com
- Statistics and analysis
Google Analytics is a free to use, powerful tool for analyzing the state of your website and your customers behaviour. We'll integrate this into your site as tightly as possible so that you can get all necessary data on traffic, visitors, behaviour and conversion. As an example on some of the things you'll get insight into:
- What kind of people are visiting your site/store and what are they doing when they're there?
- Which pages has the best conversion and how can we optimize that even more?
- Where does your traffic come from and which channel converts best?
- What are ROI (return on investment) on the different marketing campaigns and channels you are running?
- Track and monitor custom goals you set up in Google Analytics.
- Detailed info on e-commerce behavior and conversions through EE (Enhanced E-commerce) integration.
Ny Media has a lot of experience with analytics in general and Google Analytics specifically. When making changes to a website, we always base it on facts from your actual users and marketing campaigns.
More info: www.google.com/intl/no_no/analytics/