• 352 Revenue in MNOK
  • 62 Employees
  • 5 Warehouses
  • 35 000 Products in the store

Tore Ligaard is Norway's largest door and window supplier. A large selection of goods, the market's largest warehouse which provides fast delivery and a high level of expertise among the staff makes the company unique in the market.

We have delivered a total solution for B2C, B2B that is closely integrated with Tore Ligaard's other systems. We work agile with new development and operation / application management. The basis for everything we do is always to build the market's leading customer journey within the industry, with a focus on profitability and efficiency in the entire organization.

What we deliver to Tore Ligaard

  • Business development in the form of consulting services. Strategy for communication, payment, logistics, integrations and workflow.
  • Design and consulting on communication.
  • Technical project management and coordination of all third parties in the project.
  • Amazon Web Services Operations Services.
  • Technical development of online store solution and all necessary integrations.
  • Support and continuous monitoring of the solution, practical and overall.

Integrations

  • Payment
    Klarna

    Klarna checkout is probably the overall most popular PSP in the nordic countries. It's generally considered a smooth checkout experience. The main reason for this is the fact that they have a very large user base that have used Klarna before. This means the users don't have to fill in their address and payment information when they come to your store, even though they never shopped in your specific store before. 

    However, limitations in the flexibility of Klarna Checkout might make it necessary to consider using Klarna Payments instead, which essencially is a headless (API) approach to the checkout so we can build unique checkout experiences for our customers. 

    Payment methods available through Klarna: Card, invoice, financing with downpayments over time.

    Ny Media are maintainers of the official Drupal Klarna module and work closely together with Klarna to provide our clients with the best possible shopping experiences.

    More info: klarna.com

  • ERP-system
    Visma Global

    Visma Global er et effektivt og helhetlig økonomisystem som har vært i markedet lenge. Systemet er svært mye brukt i det Norske og nordiske markedet og vi har lang erfaring med å bygge integrasjoner mot systemet. 

    Integrasjonen benytter en API-integrasjon via en webservice som tilbyr blant annet: 

    • Synkronisering av kunder
    • Synkronisering av produkter og lagerdata
    • Uthenting av kundespesifikke priser via Globals rabattmatriser og kundegrupper. 
    • Opprettelse og synkronisering av ordrer
    • Presentasjon av ordrehistorikk og sporingsinformasjon
    • Trigging av ulike arbeidsflyter ved operasjoner i begge systemene.
  • Metadata
    NOBB

    NOBB (Norsk byggtjeneste) er, blant annet, byggenæringens største varedatabase. Hensikten med varedatabasen er å effektivisere vareflyten mellom produsenter, importører og salgs-/forhandlerleddene. Vi har omfattende erfaring med integrasjon mot NOBB-databasen for å populere varedata i løsningene vi leverer. 

    I tillegg benytter vi NOBB Kontrakt som er en løsning som gjør det mulig for forhandlere å definere konkrete varesortimenter med kundespesifikke priser vi ofte bruker i forbindelse med vareimport og prisberegning.

    Vi benytter NOBBs webservice API til å hente varedata (alle metadata inkludert dokumentasjon) og pris/sortimentsinfo via NOBB kontrakt. Vi har også systemer for å automatisk mappe og klargjøre varedataen opp mot kundenes egen kategori-, rabatt- og filterstruktur. 

  • Logistics
    Bring

    Bring is Norway's most used shipping provider from online stores. We can offer different integrations towards Bring depending on the needs of our customers.

    • "Simple" shipping model with fixed shipping rates and check for valid delivery methods depending on the place of delivery.
    • Full integration with Bring's "Shipping guide" service where interfaces and usage can be customized for each project.
    • Full handling of tracking and communication / notification to the customer.
    • We can offer Bring as a delivery method via logistics solutions such as Logistra Cargonizer or Consignor.

    More info: bring.no

  • Sales and customer follow-up
    LiveChat - direct customer communication

    One of the market's most used solution for direct communication with customers via chat.

    Flexible solution where x number of customer consultants can assist customers as needed. Chat online, leave customers a message when you are unavailable. Good back-end solution for chat management and control.

    Interfaces can be customized in detail and management is available on the web and via the App on mobile.

    More info:  www.livechatinc.com

  • Statistics and analysis
    Google Analytics

    Google Analytics is a free to use, powerful tool for analyzing the state of your website and your customers behaviour. We'll integrate this into your site as tightly as possible so that you can get all necessary data on traffic, visitors, behaviour and conversion. As an example on some of the things you'll get insight into: 

    • What kind of people are visiting your site/store and what are they doing when they're there? 
    • Which pages has the best conversion and how can we optimize that even more? 
    • Where does your traffic come from and which channel converts best? 
    • What are ROI (return on investment) on the different marketing campaigns and channels you are running? 
    • Track and monitor custom goals you set up in Google Analytics.
    • Detailed info on e-commerce behavior and conversions through EE (Enhanced E-commerce) integration.

    Ny Media has a lot of experience with analytics in general and Google Analytics specifically. When making changes to a website, we always base it on facts from your actual users and marketing campaigns.

    More info: www.google.com/intl/no_no/analytics/