Our privacy statement

This privacy statement describes how Ny Media collects and uses personal information.

Ny Media AS, by the CEO, is responsible for the company's processing of personal data. Where daily responsibility is delegated, it appears below each point. The delegation covers only the tasks and not the responsibilities. The statement contains information you are entitled to when collecting information from our website (section 19 of the Personal Data Act) and general information on how we process personal data (section 18 of the Personal Data Act).

Website owner and contact information
This website is developed, and operated by
Ny Media AS
Dyre Halses gate 18
7042 Trondheim
Phone: +47 40 00 79 55
Email: support@nymedia.no
Org. no.: NO 987 200 391 MVA

Cookies and analysis tools

Ny Media uses cookies (information capsules stored in your browser). By using our website you agree upon this.

Cookies are a standard Internet technology used by most websites. A cookie is placed in your browser's internal memory, which allows us to better understand how you use the site. In the long term, we use this knowledge to offer you a better experience the next time you visit the website.

Most newer browsers, such as Opera, Internet Explorer, Firefox, Safari etc, are set to accept cookies automatically. If you do not want to accept cookies, you must choose to change your browser settings yourself. Note that this setting may cause many websites to no longer function ideally.

On our website we use cookies for these stated purposes:

Source: New Media / Drupal
Purpose: Check if the browser supports javascript or not
Cookies: has_js
Duration: Session

Ny Media also uses the following analysis tools on the website:

- Google Analytics (Privacy Statement)
- Hotjar (privacy statement)

We use Google Analytics and Hotjar to analyze and improve our website.

Tip! You can even turn off and / or delete cookies in your browser. On the website nettvett.no you can learn how to do this for most browsers. There you can also learn more about safer use of the internet.
 

Contact Us

By filling in our contact form and submitting this, the information will go into our Zendesk request processing system. This information will remain stored for as long as it is relevant for us to maintain it, in order to provide the best possible service. We strive not to store your details longer than necessary.
 

E-mail communication

All e-mails sent to our support e-mail will be stored at Zendesk, which we use as a ticket system. These are logged as part of your customer relationship with us, and will be stored for up to three years after the case is marked as resolved. We use this system to handle all incoming inquiries, as well as logging of measures and communication between the parties. This information is handled only internally by us and is not shared with any third parties.
 

Personal Information

In connection with customer relations, we are required to obtain information such as name, address, organization number and other necessary information. We use this information only to process your customer relationship, for example by responding to inquiries, placing orders or if needed to contact us.

We take care of the information you provide to us as long as our customer relationship exists. You have the right to access, correct and delete data we have stored about you. Upon completion of the customer relationship, we will retain data as long as we see fit to provide assistance with inquiries about past customer relationships and / or are legally required to do so.